Frequently Asked Questions (FAQs)
You can reach us via email at [your email address] or through our contact form on the website. Our customer support team is available to assist you with any inquiries.
Our support team is available [mention your working hours and time zone]. We strive to respond to all queries within [response time, e.g., 24-48 hours].
We are proudly based in [your location], but we ship our products worldwide to bring nature-inspired skincare to everyone.
Yes! We ship globally. Shipping rates and delivery times vary depending on your location. You can check our shipping policy [link to policy] for more details.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package on our courier partner’s website.
We process orders quickly, so if you need to make changes or cancel your order, please contact us immediately. Modifications may not be possible once an order has been shipped.